Be IT Certified - 642-241 Testking
About Exam
Exam number/code: 642-241Exam name: Unified Contact Center Enterprise Design (UCCED)
Exam no. of questions: 75-85 Questions
Duration: 90 minutes
Question types: Multiple choice questions (MCQ's), Multiple choice single answer, Multiple choice multiple answer, Drag and drop & Simulations (optional)
The UCCED Unified Contact Center Enterprise Design exam tests a candidate's knowledge of design considerations and guidelines for deploying Cisco Unified Contact Center Enterprise solutions. Cisco Unified Contact Center Enterprise (Unified CCE) is part of Cisco Unified Communications application suite, which delivers intelligent call routing, network-to-desktop Computer Telephony Integration (CTI), and multi-channel contact management to contact center agents over an IP network.
- Describe the features and functionality of the UCCE solution (team)
- Identify the design considerations for Unified CallManager in a UCCE solution
- Identify the design considerations for network components in a UCCE solution
- Identify the design considerations for Unified ICM in a UCCE solution
Unified Contact Center Enterprise Design (UCCED) : 642-241 Best Tests
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Be IT Certified 642-241 Practice Questions and Answers
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Format: PDF
Updated On: Saturday, June 27, 2009
Size: 80 Q&A's
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Updated On: Thursday, February 05, 2009
Size: 80 Q&A's
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Special Package Deal
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642-241 Saving Pack | $39.75 | 1 Year | |
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Cisco Saving Pack | $99.75 | 1 Year | |
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642-241 Testking
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